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March 24, 2017
Medium, the online publishing platform launched by Twitter cofounder Evan Williams, has announced a $5 monthly subscription membership upgrade that promises a better reading experience and better content. Medium on Thursday opened the subscription offer to a limited number of people who meet certain criteria. "No matter how skilled or well-intentioned, ad-driven publishers are rewarded on their ability to capture attention and even, at times, to weave a particular corporate-driven narrative," said Williams, who is Medium's CEO. [More...]

March 24, 2017
financial-services
When the Department of Labor issued its fiduciary rule last year, it set financial advisers, insurers and agents into a mad scramble to meet an implementation deadline. The rule elevates all financial professionals who work with retirement plans or provide retirement planning advice to the level of a fiduciary, or someone bound legally and ethically to meet the standards of that status. [More...]

March 23, 2017
youtube-advertising
Several top U.S. advertisers -- including AT&T, Verizon and Johnson & Johnson -- this week pulled out of their agreements with YouTube due to their ads appearing with videos advocating extremism, or with other offensive content. Such placements represent violations of their agreements with Google. "We are deeply concerned that our ads may have appeared alongside YouTube content promoting terrorism and hate," AT&T said. [More...]

March 23, 2017
linkedin-sales-navigator
LinkedIn on Tuesday launched an enterprise edition of its Sales Navigator product, with strengthened links to CRM. LinkedIn Enterprise Edition lets users send 50 emails on LinkedIn a month; adds Single Sign-On and other management features; and introduces TeamLink Extend, a tool that pools the networks of all the Sales Navigator users in an enterprise. [More...]

March 22, 2017
linkedin
LinkedIn has begun rolling out Trending Storylines, offering curated feeds of the most interesting developing stories in a member's industry. Storylines are personalized for members through a combination of algorithms and the choices of LinkedIn's editorial team. The feeds may include perspectives from relevant influencers and news sources, as well as individuals in the member's network. [More...]

March 22, 2017
blockchain-technology
We've seen a parade of technologies coming into the front office since 2000, including browser-based cloud computing, social media, mobile technology, workflow, journey mapping, and big data and analytics. It's typical that at first there's only a tenuous relationship between the technology and CRM's original mission, but over a short time innovators adopt and commercialize the innovation. [More...]

March 21, 2017
walmart
Marc Lore, CEO of Walmart eCommerce U.S., on Tuesday discussed the company's plans to launch a new venture, called "Store No. 8," which will operate as a Silicon Valley incubator for new online stores. The move reflects Walmart's ambition to catch up to Amazon in the e-commerce retail space. Lore unveiled the plans at the annual Shoptalk conference in Las Vegas. [More...]

March 20, 2017
information-security
Information security practices are undergoing a transformation. For at least a decade, environments have been becoming less perimeter-centric: Gone are the good old days when in-line controls protected the trusted, safe interior from the "wild west" of the outside. As environments become more complex and externalized, the traditional "perimeter" loses meaning. [More...]

March 20, 2017
ProsperWorks, which provides CRM for Google's G Suite business tools, last week announced the addition of in-app cloud communications functionality. The new features are available through a custom integration with RingCentral, which provides enterprise cloud communications and collaboration solutions. The integration lets users make, receive and log calls without leaving the CRM solution. [More...]

March 17, 2017
A Dun & Bradstreet database, 52 GB in size and containing more than 33.6 million records with very specific details, has been exposed. Cybersecurity researcher Troy Hunt, who received it for study, on Wednesday confirmed that the records already were organized and developed as if intended for distribution to a potential client. The database apparently was compiled for the use of marketers. [More...]

March 17, 2017
Following decades of slow movement due to cable companies facing no competition, the television world is changing rapidly. Lots of challengers have arisen in the pay-TV space in recent years. One of the latest comes from Verizon, which has improved its FiOS mobile app to offer data-free streaming. AT&T's DirecTV started this ball rolling with its wireless TV, or mobile TV, offering. [More...]

March 16, 2017
yahoo-data-breach
The Justice Department has announced charges against four individuals, including two officers of Russia's FSB, for carrying out a massive cyberbreach that affected about 500 million Yahoo account holders. A federal grand jury in Northern California charged the defendants -- the FSB officials and two Russian cybercriminals -- with using stolen data to gain illegal access to numerous accounts. [More...]

March 16, 2017
McDonald's has begun testing new mobile ordering and payment functionality at 29 of its restaurants in California. It will expand the pilot to another 51 restaurants in Washington on March 20. The company will run multiple pilots to gather customer feedback, work out any issues that arise, and streamline integration with its IT systems before rolling out its updated mobile app more broadly. [More...]

March 15, 2017
federal-government-encryption
Private and public sector organizations share a common goal in hosting Internet websites: making sure that connections with customers and citizens are secure. However, complete security is not yet universal in either sector. Google and Mozilla, for example, are among many entities promoting Internet security via the adoption of HTTPS versus the basic and less secure HTTP technology. [More...]

March 15, 2017
analytics-workflow
There's a big difference between B2C and B2B analytics that no vendors seem to be addressing, and it involves the consumption model. I recently spoke with K.V. Rao, founder and chief strategy officer of Aviso, an analytics company focused on sales, and his unabashed opinion is that "if you're trying to expose insights and make things consumable, you have to address workflow." [More...]

March 14, 2017
intel-mobileye-acquisition
Intel has agreed to acquire Mobileye, a developer of autonomous vehicle technology, for $15.3 billion. Intel will integrate Mobileye's computer vision and mapping technology for autonomous and semi-autonomous vehicles into its Automated Driving Group, to be led by MobileEye CTO Amnon Shashua. Intel SVP Doug Davis will oversee engagement across various Intel groups, and report directly to Shashua. [More...]

March 14, 2017
OpenMethods has announced an integration with Next Caller's Advanced Caller ID database that will let contact centers on the Oracle Service Cloud use real-time contextual data for more than 500 million landline, mobile and VoIP numbers to personalize and simplify their agent and customer interactions. OpenMethods integrates IVR and telephony data into the CRM package call center agents use. [More...]

March 14, 2017
whatsapp
WhatsApp reportedly has been conducting tests of a business chat system with a number of companies that are part of the Y Combinator startup incubator. The API gives companies a direct line of communication with WhatsApp users. WhatsApp CEO Jan Koum last year said the company would seek to monetize the free chat service by providing businesses with direct access to consumers. [More...]

March 13, 2017
google-cloud-kaggle-data-science-community
Data Science Community Kaggle will be joining Google Cloud, said Fei Fei Li, chief scientist of Google Cloud AI and machine learning, at last week's Google's Next '17 conference. The Kaggle community, which includes 800,000 data experts around the world, use the network to stay up to date on the latest innovations in data science and machine learning, according to Li. [More...]

March 13, 2017
IDG has launched Pipeline Activator, a global subscription-based service pinpointing verified projects and active sales prospects for those selling to enterprise IT. Pipeline Activator, the latest addition to IDG's ABM360 suite of account-based marketing services, provides sales and marketing teams with detailed insights on target companies actively researching products and services for purchase. [More...]

March 10, 2017
Already under the microscope for claims of sexual harassment and questionable labor practices, Uber this week said it would ban the use of a controversial technology to block regulatory authorities from monitoring its operations. The company's "greyballing" technology is designed to hide the standard city app view in specific cases -- for example, from former riders blocked for being abusive. [More...]

March 10, 2017
As the tug of war between humans and machines escalates, we've become witnesses on nearly a daily basis to events that suggest there won't be an ultimate winner or loser in this existential battle for survival and supremacy. Just take two little human mistakes that recently received worldwide attention because of the power of today's technology to magnify their impacts on a global scale. [More...]

March 9, 2017
hpe
Hewlett Packard Enterprise has inked a deal to acquire flash storage firm Nimble Storage, once viewed as a darling of Wall Street, for $12.50 a share in cash, or $1 billion. HPE also agreed to assume or pay out Nimble Storage's unvested equity awards, which are valued at $200 million. Upon completion of the deal, Nimble Storage will merge with a unit of HPE and become a subsidiary of the company. [More...]

March 8, 2017
ota-report-internet-of-things-security
The Online Trust Alliance is calling on businesses, consumers and government to share responsibility for ensuring that Internet of Things devices are not weaponized, outlining actions that businesses, consumers and government can take to ensure the security and privacy of IoT devices. It calls for a campaign to have retailers and consumers reject IoT products that pose a security threat. [More...]

March 8, 2017
salesforce-ceo-marc-benioff-ibm-ceo-ginni-rometty
Salesforce CEO Marc Benioff and IBM CEO Ginni Rometty on Monday announced a global strategic partnership to deliver joint solutions leveraging artificial intelligence. Einstein, the AI that powers Salesforce applications, will be connected seamlessly with IBM's Watson AI platform. The integration is scheduled for availability in the second half, and pricing will be announced at that time. [More...]