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ECommerceTimes.com
July 29, 2016
self-driving-car
There seem to be warning stickers for everything. There may soon be a new sticker for the autonomous car era: "Warning: Self-Driving Cars Get Hacked." Despite all the positive news about self-driving cars, there is a darker side to this story that's very important. It's one that can be particularly frightening if you happen to be riding in an autonomous car when it gets hacked. [More...]

July 29, 2016
Dealing with customers in context can equate with personalization, as many define it. Or it can refer to enabling customers to jump out of a largely automated customer-facing process to deal with a company representative. Additionally, it can mean getting down in the weeds of some hyper-specific aspect of a customer's issue. A lot depends on what the vendor and customer are trying to accomplish. [More...]

July 28, 2016
no-more-ransom-kaspersky-intel-europol-dutch-police
Ransomware has become a scourge on the Internet -- but two information security companies, along with a pair of law enforcement agencies, this week launched an initiative to do something about it. No More Ransom is the centerpiece of a collaborative effort involving Kapersky Lab, Intel Security, the Dutch National Police and Europol. The new portal aims to educate the public about ransomware. [More...]

July 28, 2016
Oracle has inked an agreement to acquire NetSuite -- the company its former chief marketing officer, Zach Nelson, cofounded in 1998 -- for $9.3 billion. NetSuite offers various software packages as cloud-based services, including ERP, accounting, CRM and sales force automation. What's surprising about the deal is "why it took so long and why Oracle paid so much," said analyst Trip Chowdhry. [More...]

July 28, 2016
apple-earnings-iphone-sales
Apple on Tuesday reported lower earnings in the third-quarter as the global saturation of smartphones continued to put pressure on its core iPhone business. However, officials remained upbeat. The company reported stronger-than-expected metrics and has been able to grow its software and services business while expanding into key overseas markets. Apple reported net income of $7.8 billion. [More...]

July 27, 2016
Nintendo shares fell sharply in Tokyo on Wednesday, following its release of a first-quarter earnings report that disappointed analyst expectations. The company reported a drop of 31 percent in net sales and an operating loss of about $48 million, which it attributed to growing strength in the Japanese yen but which likely had more to do with dismal sales of the Wii U, which it is phasing out. [More...]

July 27, 2016
crm-sales-performance
It's important to recognize that "CRM is growing up," said Xactly CEO Christopher Cabrera. "It's becoming more useful to the CRM user, who is predominantly the sales rep or whoever is managing the customer relationship. The sales performance management, or SPM, space is on a collision course with CRM, because what CRM doesn't do is allow the reps that are using it to make sense of it all ... ." [More...]

July 26, 2016
Polish authorities last week arrested the alleged owner of pirate website KickassTorrents, or KAT, 30-year-old Artem Vauln of Kharkiv, Ukraine. Vaulin faces charges in the United States of conspiracy to commit criminal copyright infringement, criminal copyright infringement and conspiracy to commit money laundering. Conspiracy to commit money laundering is punishable by up to 20 years in prison. [More...]

July 26, 2016
gamification
When gamification was just starting to catch on several years ago, I recall sitting next to the CMO of my then-company at a Gartner conference session. The presenter walked the audience through the concept of using ideas borrowed from gaming as a motivational tool, and about two-thirds of the way through, the CMO turned to me and whispered, "This is the most ridiculous thing I've ever seen." [More...]

July 25, 2016
amazon-prime-students-discount-loans-wells-fargo
Amazon has teamed up with Wells Fargo Educational Financial Services to offer Amazon Prime Students a 0.5 percent discount on private student loan interest rates, Wells Fargo announced last week. Wells Fargo is the largest private student lender in the United States among commercial banks. The Amazon discount can be added to the 0.25 percent discount rate Wells Fargo already offers for enrolling in an automatic monthly loan repayment plan. [More...]

July 25, 2016
verizon-yahoo-acquisition
Verizon has entered into a definitive agreement to acquire Yahoo's operating business for approximately $4.83 billion in cash. The deal, which comes on the heels of Verizon's $4.4 billion AOL purchase last year, will allow it to expand its digital advertising business. The purchase will provide Verizon with Yahoo's ad tech tools, search, email and messenger assets. [More...]

July 22, 2016
Verizon reportedly is close to a deal to buy the core Web assets of Yahoo for $5 billion, which would end a months-long process of jockeying over the future of the struggling company. Verizon emerged as the winner of a lengthy bidding contest to acquire the assets, according to reports that surfaced Friday. An agreement is expected early next week. [More...]

July 22, 2016
elon-musk-tesla-master-plan
Elon Musk has unveiled a second master plan for Tesla, a follow-up to the vision he shared 10 years ago. The original master plan is now in the final stages of execution. The refresh sketches out a multiyear, four-pronged strategy that is about more than vehicles. Musk also plans to advance an integrated solar-roof-with-battery product and create a ride-sharing program, among other things. [More...]

July 22, 2016
LinkedIn this week announced three updates to Sales Navigator. One is deeper integration with Salesforce CRM data, allowing leads and accounts to be imported into Sales Navigator automatically. More than 20 LinkedIn customers already are using this feature. The second is direct integration of Sales Navigator with Gmail. The third is a new recommendation tab on the Sales Navigator mobile apps. [More...]

July 21, 2016
Facebook on Wednesday announced that the number of people using its Messenger app every month has surpassed 1 billion -- a major milestone for what is arguably the most important tool in the company's growth strategy going forward. A growing number of people are using Messenger to communicate with friends, send money, plan events, play games and tell jokes, the company said. [More...]

July 20, 2016
Shares of Netflix fell sharply Tuesday after it reported lower-than-expected second quarter earnings, which the company blamed on subscriber growth that fell short of forecasts. Netflix added 1.7 million subscribers in the quarter, pushing its total membership to more than 83 million, the company told shareholders. However, that growth was far less than the 2.5 million it had projected. [More...]

July 20, 2016
platform-application-cloud
The platform land rush is definitely on. You can't swing a dead cat, as the saying goes, without finding an announcement about some new platform or some established vendor's attempt to enhance its existing platform. Some sorting out seems to be in order. What's not a platform these days? Well, if it's easy to substitute the word "application" for "platform," then you should use "application." [More...]

July 20, 2016
google-transparency-report-government-data-requests
The number of government requests to Google for citizens' personal data rose in the second half of 2015, according to the company's latest Transparency Report, released Monday. The number has been trending upward for the past few years as the number of people connected to the Internet has increased. The growth also coincides with almost-daily reports of terrorist attacks. [More...]

July 20, 2016
uber
Uber just celebrated its two-billionth trip in a 147-way tie, CEO Travis Kalanick announced Monday. Each of the drivers and riders who began their trip at 4:16 a.m. GMT on Saturday, June 18, got a $450 gift from Uber -- the number is significant because Uber now operates in 450 cities across the globe, Kalanick said. The company's growth trajectory is impressive. [More...]

July 19, 2016
Yahoo on Monday reported second quarter earnings that fell just short of Wall Street estimates but left investors and analysts waiting to hear about progress in finding a strategic investment partner. Negotiations over the potential sale of the company's core assets are under way. The company reported earnings from operations of $39 million, or 9 cents a share in the second quarter. [More...]

July 19, 2016
Softbank Group has agreed to buy British semiconductor maker ARM Holdings for about $31.4 billion in cash, the companies announced Monday. Softbank agreed to pay a hefty premium for ARM, with a price of about $67.28 per ARM share, which is a 42.9 percent premium over the $47.08 closing price as of Friday, the last business day before the deal was announced. The surprise move will help Softbank gain a solid IoT foothold. [More...]

July 19, 2016
crm-sales-buy-in
CRM often is described as a discipline and a technology that will transform the entire business. Sales and marketing can get on the same page, support will have visibility into what sales and marketing are doing, and every interaction can be captured and used to create a complete view of every customer. CRM has weak links, however -- and in many businesses, the weakest is the sales team. [More...]

July 18, 2016
Valve last week announced it would take action against third-party sites that run illegal gambling operations. A number of gambling sites have been leveraging the Steam gaming platform -- in particular, the Counter-Strike game -- to create massive operations that convert virtual skins into cash, Valve said. Valve denied allegations that it has in any way profited from those illegal sites. [More...]

July 18, 2016
Officials at the U.S. Federal Deposit Insurance Corporation, which insures deposits in U.S. banks, made false statements to Congress and failed to make timely notification of serious cybersecurity breaches, according to a U.S. House of Representatives Committee on Science, Space and Technology's interim staff report. FDIC CIO Lawrence Gross has created a toxic work environment, it also says. [More...]

July 16, 2016
european-commission-antitrust-google
Google and its parent company Alphabet are facing new charges in the European Commission's ongoing investigation of allegations that Google's comparison shopping and online advertising platforms violated antitrust laws. The EC on Thursday alleged that Google had abused its dominant position by systematically favoring its own comparison shopping service in search results. [More...]

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Code42
About Russia's possible involvement in Democratic Party hack attacks:
It's highly unlikely that Russia orchestrated the attacks.
Russia is behind them, and they're a threat to U.S. democracy.
Blaming Russia is just a distraction from damaging leaks.
Russia's meddling won't have much effect.
If they can expose Clinton, more power to the Russians.
Trump's encouragement of Russian cyberspying was irresponsible.