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Monday Edition
Monday - February 8, 2010
Two Monday technology stories, both involving China: Call them the yin and yang of that country's attempts to repair its image following Google's recent hacking allegations and the search giant's subsequent threats to end its business dealings in the country. Chinese police are trumpeting their shutdown of a major hacker training Web site and three related arrests. However, on the same day, Google claimed that the logo of a copycat Web site based in China looks a little too much like its now-familiar brand and wants something done about it. [More...]

Monday - February 8, 2010
The tablet computer market will see 50 million units shipped in 2014, according to a new In-Stat report -- and if Apple plays its cards right, a significant portion of them could be iPads. In-Stat took several factors into account as it made its calculations, said Jim McGregor, analyst and report author. [More...]

Monday - February 8, 2010
On January 27, a major speech took place: No, it was not the State of the Union address, but Steve Jobs' announcement of the release of the iPad. The iPad has already started to change the landscape of digital publishing: After a short battle, Amazon was forced to capitulate to a new deal with Macmillan, one of the six largest publishers; on Friday, Hachette started to make noise too. [More...]

Monday - February 8, 2010
The commercial airline business -- ever sensitive to booms ands busts -- is struggling to maintain traffic in the short run while also trying to build a customer base for the future. Rather than compete on price and schedule alone, airlines are moving away from a mass marketing and commodity approach to sales promotion. Instead, a greater focus on customer relations is emerging. [More...]

Sunday - February 7, 2010
David Foote is CEO and chief research officer, as well as cofounder, at Foote Partners of Vero Beach, Fla. David closely tracks the hiring and human resources trends across the IT landscape. He'll share his findings of where the recession has taken IT hiring and where the recovery will shape up. We'll also look at what skills are going to be in demand and which ones are not. [More...]

Saturday - February 6, 2010
Just over two years ago now, Facebook began deploying a behavioral tracking service it called "Beacon," which automatically enabled the tracking of Facebook users' behavior but shared that data with advertising partners. It wasn't an "opt-in" service by anyone's definition, and after Facebook took down most of the service, customers filed a class-action suit against the social network. [More...]

Friday - February 5, 2010
Apple's new iPad may look like a thin, fragile piece of hardware, but it's apparently strong enough for publishing houses to use as a powerful wedge against Amazon in their negotiations over e-book pricing. Hachette Group became the latest publisher to announce it was going to move to the "agency" relationship with retailers, which would result in a higher pricing structure. [More...]

Friday - February 5, 2010
The Department of Justice has advised the U.S. District Court for the Southern District of New York that "significant" copyright and antitrust issues remain in the proposed amended settlement agreement between Google and the Authors Guild. "The amended settlement agreement suffers from the same core problem as the original agreement," the agency explains in its filing. [More...]

Friday - February 5, 2010
Value-Added Tax generates approximately one-third of all public revenue in many of the world's wealthiest countries; in some EU Member States, the VAT contribution to the fiscal mix is close to 40 percent. Electronic invoicing remains one of the most challenging areas of conducting e-business in and with the European Union. [More...]

Friday - February 5, 2010
AT&T said Thursday it will now allow Sling Media's television-viewing program for the iPhone to operate over its "3G" high-speed mobile network. The reversal comes as the FCC is drafting rules to keep broadband providers -- including wireless companies -- from favoring or discriminating against Internet traffic flowing over their networks. [More...]

Friday - February 5, 2010
For businesses serving the public, employees are the face of the company. Likewise, the manner in which employees interact with customers shapes their perception of the business and its brand. Ultimately, customer loyalty is built through positive interactions and high-quality customer service that meets the individual's specific needs. [More...]

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